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CAWE Cancellation Pol...

Cancellation & Rescheduling Policy Agreement

This agreement outlines the cancellation and rescheduling policy for all appointments, sessions, and services provided by Capitol Aquatics Wellness & Education ("CAWE").

Cancellation Policy

To ensure fairness and efficiency in scheduling, the following cancellation and rescheduling policy is in effect:

1. Cancellations Made 24 Hours or More in Advance

Clients who cancel their appointment at least 24 hours in advance are eligible for one (1) rescheduled make-up session, subject to availability.

2. Cancellations Made Within 12 Hours of Scheduled Appointment

If a cancellation is made within 12 hours of the scheduled appointment, the client will be required to pay a non-refundable 50% deposit to reserve a new time slot.

3. No-Shows & Late Arrivals

Failure to attend a scheduled appointment without notice may result in forfeiture of that session and may impact future scheduling privileges.

Late arrivals beyond 15 minutes may be considered a missed appointment and handled in

Acknowledgment & Agreement

By signing below, the client acknowledges they have read, understood, and agree to abide by the above cancellation and rescheduling policy.

Client Name:

Signature:

Date:

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